Healthcare in the U.S. seems to be in a constant state of hand-wringing, not the least of which concerns how complicated it is to bill and pay for care. It is hard to imagine that something so straightforward could be so complex. Curiosity about this, or more of a desire to learn, has always driven me.
Complex, confusing, disorganized, unprofitable, duplicative, wasteful — pick your negative adjective and it’s been applied to the administrative side of healthcare. Thinking about unraveling all the complicated systems can be daunting. Where to start? Read more