Have you patted someone on the back today? Is that a regular occurrence at your organization? Employee recognition or “shout outs” can go a long way to improve staff satisfaction and retention – two key concerns in healthcare.
There are few things that generate a larger (or easier) ROI than staff recognition. It takes very little time, but can shift the direction of an individual’s day, or on a larger scale, staff morale as a whole.
See why it’s worth your time and consideration to add shout outs to your workforce management strategy.
It couldn’t be easier
Let’s be honest, we’re all busy. But how long does it take to thank someone for picking up an extra shift at the last minute, or acknowledge a team member who went the extra mile to finish a task?
There are many ways to incorporate shout outs into your management strategy. It doesn’t cost a thing but generates significant goodwill. Workforce management is about more than just hiring and managing staff. A healthy workforce is a happy one.
People work harder when they’re appreciated
No one likes to feel taken for granted. We want to know our contributions are valued. Validation feels good, and studies have consistently shown that staff will work harder for recognition than for money. Healthcare is a difficult, and often thankless, industry. But by taking deliberate steps, you can change that within your organization.
Staff will stay put
Employee retention is top of mind in the healthcare industry. Long hours, complex working conditions and burnout can all contribute to high turnover. Replacing staff is expensive and time-consuming, and if they stay despite being unhappy, you may have an even bigger problem. Their pessimism can be a drain on morale.
While it’s not possible to please every staff member all the time, a genuine show of appreciation goes a long way to promote a positive attitude. Staff satisfaction and engagement can permeate a workforce as easily as apathy.
Your workforce management strategy determines the course. It’s easier to promote a positive atmosphere from the beginning than to claw your way out of a quagmire of discontent. Fortunately, technology can help you show gratitude and publicly recognize the accomplishments of staff. ABILITY SMARTFORCE® Scheduler, for example, is an easy-to-use software tool that features shout outs on its mobile application.
Say thank you early and often. Recognize staff accomplishments in groups and one-on-one. Employees are less likely to leave if they think they’ll be missed.