All-payer eligibility verification software

ABILITY COMPLETE puts together all-payer eligibility verification with a powerful workflow dashboard. You can assign and prioritize patients, payers and tasks, plus create individualized reminders and payer-specific notes to help staff more effectively manage multiple activities.

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Streamline eligibility checks

Single sign-on efficiency

Simplify workflows and enjoy 24/7 access with a user-friendly interface.

Customizable dashboard

Easily assign tasks, apply follow-up tags and create documentation for future reference.

Batch verifications

Verify medicaid, medicare and commercial eligibility for multiple patients, move patients between batches and resolve issues.

Key features
Product sheet
Frequently asked questions

ABILITY COMPLETE

ABILITY COMPLETE helps you streamline billing workflows and patient check-ins. Easily assign and prioritize patients, payers and tasks. Manage multiple tasks with custom notes. Properly manage and resolve every account with tailored filters and sorting options. And easily transition from HICN identifiers to CMS Medicare Beneficiary Identifiers (MBIs).

All-payer eligibility access 24/7 lets you easily verify data after hours and on weekends
Storage of all validation transactions for historical proof of eligibility status when it is challenged retroactively
Flexible revalidation option for either an individual patient or batch, without having to re-key demographic data
Multiple insurance eligibility verification lets you check a patient's eligibility status with multiple insurance plans simultaneously

Make eligibility requests to Medicare, Medicaid, and more than 700 commercial payers.

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Do you have access to all payers?

We work with most major payers. If there’s a payer that’s not on our list, we do everything we can to make that connection.

Does your system allow us to create eligibility workflows?

Yes! You are able to set up your processes to best suit your team.

Can you do batch eligibility checking?

Yes! You can submit one batch file of multiple patients vs. checking eligibility patient-by-patient.

How do you discover changes in coverage?

ABILITY COMPLETE can perform recurring batch eligibility checks automatically for you – all you have to do is establish the frequency at which you’d like this done.

Can we store response data?

Yes! You will have access to all your response history.

Using ABILITY COMPLETE has certainly helped our operation become more efficient. The capability of checking multiple patients at once is a huge time-saver.

Neil Rubin

Director of Admissions, VillageCare Rehabilitation & Nursing Center